Tag Archive: tips and tricks

Pharma’s Practical Next Steps for Social Media

What’s Next: Practical Steps for Pharma's Increased Social Media Participation

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Integrate Social Media into Your Customer Care Service Model

Today’s more advanced social customer care activities require coordination among key stakeholders — namely, marketing, consumer affairs and external brand agencies.

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5 Keys to Choosing the Right Healthcare IT Partner

5 Keys to Choosing the Right Healthcare IT Partner

As I mentioned in my last post, choosing an IT solutions provider is a critical decision for all healthcare leaders in their quest to stay competitive and offer cutting-edge technology. Here are 5 factors to consider when choosing the right healthcare IT partner: Cloud-Based Aptitude The future of the healthcare[…]

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5 Best Practices for Pharma Social Media

The FDA’s most recent guidance has sparked lots of questions and conversations about how Pharmaceutical companies can effectively use social media. Given the regulatory challenges in social media, here are 5 best practices for pharmaceutical companies interested in using social media: Identify clear and specific objectives that lend themselves to[…]

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Operational Tweaks Can Greatly Reduce PHI Breach Risk

After four years of anticipation, 45 CFR Parts 160 and 164, or HIPAA’s Ominibus Rule as it is more commonly known, went into effect on March 26, 2013, with corporate compliance required by September 23, 2013. Omnibus puts into law many things left unclear in previous HIPAA-related rulings, including requiring[…]

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As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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