Tag Archive: patient support

Role of Virtual Assistants in Patient Support

The life sciences industry is striving to develop patient engagement through the use of AI-driven virtual assistant services.

3 Keys to Patient Engagement Success

There are 3 keys to success when developing a patient engagement program.

Patient Engagement Keys to Success: Focus on the Patient

When developing a patient engagement program, focus on the patient.

Adopting Patient Centricity at Scale: Creating Synergy for Program Success

Susan Mattson & Ed Chase explore some of the areas hindering pharma companies from becoming fully patient-centered, and how to overcome these challenges.

Pharma’s Practical Next Steps for Social Media

What’s Next: Practical Steps for Pharma's Increased Social Media Participation

To Create Successful Adherence Programs, Know Your Patients

Your patient adherence program is only as successful as the patients who are enrolled and engaged. Consider ways to make your programs more accessible, relevant and customizable.

Addressing the Barriers to Adherence Using Integrated Multi-Channel Technology

As the healthcare market evolves, it’s clear that the 3 most common barriers to patient adherence - Cost, Concern, and Commitment -remain.

Patient Support and Adherence Programs Crucial for Biologics

As pharma companies increasingly invest in the development of biologics, it’s important to incorporate full service support and adherence programs into go to market strategies. Great patient support and adherence programs enhance and often drive improved patient quality and length of life. If patients find therapies too expensive, complex or[…]

Image courtesy of Stuart Miles/ FreeDigitalPhotos.net

Outsourcing’s Increasing Role in the New Healthcare Model

It comes as no surprise to anyone that the healthcare landscape has changed dramatically in recent years and there is little doubt that many changes are yet to come; and when they do we’ll have to be agile and adapt once again. Due to recent changes, many companies are facing[…]

The Experience Matters.

As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.