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Voice Assistants may just be the key to solving the challenge of patient non-compliance.
Read MoreHealthcare organizations have a financial incentive to deliver value-based care throughout the entire patient journey. Proactive patient engagement supports this delivery model in several ways.
Read MoreWhen developing a patient engagement program, focus on the patient.
Read MoreSusan Mattson & Ed Chase explore some of the areas hindering pharma companies from becoming fully patient-centered, and how to overcome these challenges.
Read MorePharma companies continue to develop more individualized treatments. Programs to support this precision medicine approach should be tailored yet adaptive.
Read MoreWhat does an effective omnichannel approach for patient engagement look like today, from a strategic and operational perspective?
Read MoreYour patient adherence program is only as successful as the patients who are enrolled and engaged. Consider ways to make your programs more accessible, relevant and customizable.
Read MoreAt CBI’s Bio/Pharma Contact Centers conference, we presented on how social media and digital health can help turn a contact center from re-active to pro-active.
Read MoreToday’s patient is rapidly evolving. For many, they are moving away from the “my health is my Dr.’s problem” mentality to being much more engaged in their own health, with a willingness to actively participate in improving wellness, preventing risk factors, and managing chronic conditions. As a whole, patients are[…]
Read MoreAs the healthcare market evolves, it’s clear that the 3 most common barriers to patient adherence - Cost, Concern, and Commitment -remain.
Read MoreAs an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
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