Tag Archive: analytics

Real-Time Analytics

Is Real-Time Analytics Right for Your Organization?

Big Data has been around for years, but the concept of real-time analytics has remained a challenge. But with current technological innovations, including automation and AI, that's all changing.

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Transforming CRM through Speech Recognition

New speech recognition technology is evolving the standard of phone call-based customer service.

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The Experience Matters.

As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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