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We enable over 1,000,000 life sciences end-users worldwide focus on their mission-critical objectives.

Specialty Sales Force Support

Realize the benefits of our Veeva application and enhance user adoption with HCL Technologies’ training and support

Sales force effectiveness is becoming a high priority in the global pharmaceutical market. Pharmaceutical companies have been leveraging the benefits of the customer relationship management (CRM) applications for many years now. Today, Veeva is one of the leading providers of cloud-based CRM solutions for the global life sciences industry.

HCL Technologies is Veeva services partner and provides life science customers with technology training and 24×7 multi-lingual support for their pharma field sales force.

We currently support over 51,000 Veeva end-users globally and have trained more than 52,000 pharma professionals around the world.

Get your organization up and running in new technology faster while reducing your costs with us.

Clinical IT Support

HCL Technologies has 24×7 multilingual service desk capabilities across various eClinical applications.

We understand both the clinical process and clinical software, allowing investigator staff, monitors, and internal teams to focus on the trial outcomes.

HCL is experienced in supporting major electronic data capture systems (EDC), clinical trial management systems (CTMS), Interactive Response Technology (IRT), Investigator Portals, Safety systems, and electronic patient reported outcomes (ePRO) applications.

We integrate Tier II and end-user Tier I service desk support to resolve incidents more quickly. Expedite site startup and support timely data capture with HCL’s real-time user account creation, password resets, and administrative support.