Our solutions provide a 24×7×365 single point- of- contact support for all your software and hardware needs, inquiries and issues.
Our global service desk is staffed with highly-skilled support professionals who provide ongoing service desk, data administration and maintenance services in more than 30 languages. Each of our operations centers across the globe are ISO 9001:2008 certified and equipped with a single infrastructure.
Our industry-leading support services help office-based workers improve their overall technology experience and allow them to focus on mission-critical business goals.
We specialize in handling hardware and software requests as well as user account management across all applications, including off-the-shelf tools, customized applications, and configured third-party vendor applications.
Our on-site deskside support professionals quickly resolve cases escalated from the help desk and provide IMAC (Install, Move, Add, Change) services.
Support Services include:
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us