Depot Services and Solutions

Maximize the return on your hardware investment by managing the lifecycle of technology deployed to end users

HCL Technologies provides full end-to-end depot and fulfillment services and solutions. From hardware deployment to configuration imaging and break/fix and asset management, we are uniquely positioned to handle all of your hardware needs, with depot locations in the US, Europe and Asia.

Services include:

• Workstation Engineering Services: Operating system development and maintenance, desktop automation and scripting expertise, and expertise with leading software distribution tools.
• Technology Deployment Services: Dedicated project team, standard deployment methodologies, flexible deployment solutions, same day turnaround, and innovative technology to minimize user disruption.
• Break/Fix Services and Warranty Repair: Support for all major OEM devices (including Lenovo, Apple, Dell, Toshiba, HP, Fujitsu), A+ certified technicians, same day repair capabilities, and global parts sourcing.
• Asset Management Services: Global unified system to track all transactions, and country, regional and global view of assets.
• Device Management: Procurement assistance, image development, configuration, global deployment, break fix, and end user support of digital health and mobile devices.

Our depot locations are fully integrated with our global service desk, meaning your users have a one stop shop for all of their service inquiries. With same day turnaround and solutions optimized for remote users, let us design a customized solution for you.