Improve your field and office-based workers’ overall technology experience
Are you losing productivity because your professionals have to take time out of their day to deal with minor software and/or hardware issues? Time and money are slipping away as you try to identify not just the right point of contact, but one that speaks your language.
To keep up with the pace of the industry, you need 24×7 issue resolution and professional multilingual support at your fingertips.
HCL Technologies is the leading provider of technical support services for life sciences companies worldwide. In fact, half of the world’s top 50 pharma companies rely on us for technology support. We provide a 24×7 single point of contact solution for all your software and hardware needs, inquiries and issues – in more than 30 languages.
Explore our Technology Enablement solutions, including:
Gartner Peer Insights reviews constitute the subjective opinions of individual end-users based on their own experiences, and do not represent the views of Gartner or its affiliates. The Gartner Peer Insights Logo is a trademark and service mark of Gartner Inc. and/or its affiliates and is used herein with permission. All rights reserved.
“Strong experience leads to a consistent level of customer satisfaction with our end user.”
COO, Digital and Member of the Board of Management of E.ON
“Strong experience leads to a consistent level of customer satisfaction with our end user.”
COO, Digital and Member of the Board of Management of E.ON
Feature Articles
Blog
Feb 23, 2017
WeChat as IT Support Channel for Pharma in China
Jackie Gong highlights how pharma companies in China are using WeChat as an IT contact center support channel.
Blog
Jun 23, 2016
What is Community Support?
There is one trend we've seen lately, however, that is innovative: Community Support.
Thought Leadership
Aug 3, 2017
Pharma Social Customer Care Guide
Brochures
Nov 30, 2017
Technology Enablement Services
Brochures
Mar 18, 2018
Clinical IT Support Services
