Social Media Services

Take advantage of social media to build stronger consumer relationships and protect your brand

The immediacy of social networks is leading to new interaction norms between brands and consumers.

Unlike traditional phone and email contact, in social media, the language, format and “rules of engagement” are constantly evolving. This makes it increasingly important for you to have a partner that’s flexible and able to adapt to changing trends.

HCL Technologies has developed a comprehensive approach to social media outsourcing, for both consumer brands and those in the pharmaceutical industry.  Learn more:

• Social Customer Care
• Social Media for Pharma