The immediacy of social networks is leading to new interaction norms between brands and consumers.
Unlike traditional phone and email contact, in social media, the language, format and “rules of engagement” are constantly evolving. This makes it increasingly important for you to have a partner that’s flexible and able to adapt to changing trends.
HCL Technologies has developed a comprehensive approach to social media outsourcing, for both consumer brands and those in the pharmaceutical industry. Learn more:
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us