HCL Technologies has been providing medical information to healthcare providers and patients on behalf of the top pharmaceutical companies. Our skilled agents, many of whom are healthcare professionals, are highly qualified and trained to recognize and document Adverse Events and Product Quality Complaints.
Our global, multi-channel, multi-lingual contact centers provide the flexibility for patients, healthcare providers and pharmaceutical reps to seek answers to their medical information inquiries, in the channel of their choice.
We enable our customers to effectively and empathetically deliver medical information to consumers, while helping our clients better understand their target market, control costs and compete more effectively.
As the leader in developing and enhancing patient relationships, we offer integrated solutions from our global, multi-channel, multi-lingual contact centers, tailored to deliver uniquely personal experiences .We deliver these solutions with empathy and sensitivity to specific life stage and disease state needs.
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us