Maximize end-user adoption with our customized, process-focused training solutions
HCL Technologies offers best-of-breed expertise and continuous quality improvement to create a complete training solution of dynamic learning programs across a variety of sales, medical, marketing and clinical platforms.
Whether you choose face-to-face classroom instruction, Web-based interactive workshops, self-paced online programs — or a combination of all three — our industry experts tailor instructional curricula and materials to support your new-hire, system roll-out, and reinforcement or sustainment training. Our flexible training delivery method across multiple applications maximizes end-user adoption and realizes the full potential of your software investment.
Training solutions include:
• Pharmaceutical Sales Force Training: Includes new software/hardware training, business process analysis, instructional design, eLearning, professional training delivery and “Train-the-Trainer” services.
• Clinical / Compliance Training: Includes clinical eLearning, Electronic Data Capture, clinical trial management systems and pharmacovigilance training.
• Contextual Translation of Training Materials: Our Training Project Managers are experienced working with professional technical translators to ensure proper localization of training materials in any major language without losing functional accuracy.
Training Delivery Methods:
• Face-to-face classroom instruction
• Web-based interactive workshops
• Self-paced online programs
• Train-the-trainer
Training Experience:
• Over 50,000 life sciences end-users trained globally in over 30 languages
• Successful implementation of international, enterprise-scale training projects
Our Advantage:
• Experience delivering training across various commercial and clinical applications and processes
• Life sciences focus and years of industry expertise
• Veeva Services Partner
• Integrating training with insights from help desk support
• Training proficiency guarantee
Feature Articles
Blog
Apr 13, 2017
Pharmaceutical Training: 3 Guiding Principles for Success
Training pharmaceutical representatives to understand — and maximize the benefits of — software they’re using on the job is a necessary component of any pharmaceutical sales program.
Blog
Aug 10, 2017
Risk Management: Anticipate > Eliminate > Mitigate
Risk. From the time we wake up, we are faced with risks. Knowingly or not, our waking hours are spent trying to either eliminate or mitigate those risks.
Case Studies
Sep 20, 2017
Delivering CRM Training for Over 4000 Pharma Sales Reps Globally in 13 Languages
Case Studies
Sep 20, 2017
How Integrating Pharma Sales Force Training Programs with Help Desk Support Drives Increased CRM Adoption
Case Studies
Sep 19, 2017
Training Large Pharma Sales Force in a Timely and Cost-Efficient Manner