End User Training

Maximize end-user adoption with our customized, process-focused training solutions

HCL Technologies offers best-of-breed expertise and continuous quality improvement to create a complete training solution of dynamic learning programs across a variety of sales, medical, marketing and clinical platforms.

Whether you choose face-to-face classroom instruction, Web-based interactive workshops, self-paced online programs — or a combination of all three — our industry experts tailor instructional curricula and materials to support your new-hire, system roll-out, and reinforcement or sustainment training. Our flexible training delivery method across multiple applications maximizes end-user adoption and realizes the full potential of your software investment.

Training solutions include:

• Pharmaceutical Sales Force Training: Includes new software/hardware training, business process analysis, instructional design, eLearning, professional training delivery and “Train-the-Trainer” services.
• Clinical / Compliance Training: Includes clinical eLearning, Electronic Data Capture, clinical trial management systems and pharmacovigilance training.
• Contextual Translation of Training Materials: Our Training Project Managers are experienced working with professional technical translators to ensure proper localization of training materials in any major language without losing functional accuracy.

Training Delivery Methods:

• Face-to-face classroom instruction
• Web-based interactive workshops
• Self-paced online programs
• Train-the-trainer

Training Experience:

• Over 50,000 life sciences end-users trained globally in over 30 languages
• Successful implementation of international, enterprise-scale training projects

Our Advantage:

• Experience delivering training across various commercial and clinical applications and processes
• Life sciences focus and years of industry expertise
• Veeva Services Partner
• Integrating training with insights from help desk support
• Training proficiency guarantee