Advances in technology like Artificial Intelligence present opportunities for companies to improve the customer experience of the always-on consumers, and the process-driven organizations. HCL Technologies presents MAX – an AI solution that leverages natural language processing, machine learning and intelligent automation to drive successful interactions, enhance consumer insights and drive process efficiencies.
MAX Actionable Insights is a powerful consumer analytics platform that transforms unstructured consumer interaction data into targeted insights through:
MAX Engage is an automated interaction solution – facilitating intelligent dialogue between people and systems:
MAX Translate is a real-time translation solution that delivers local language support from anywhere in the world through any written channel.
MAX Case Management is a cloud-based dynamic case management solution providing:
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us