Report: Trends in Medical Information

C3i Solutions conducted a life sciences industry survey designed to deliver a glimpse into the current medical information contact center landscape.

The resulting Trends in Medical Information Report provides valuable insights into how medical information contact centers are responding to global trends driving industry change — rising healthcare costs, population growth and emerging markets, advances in technology, changing product landscape and regulatory scrutiny.

Download the report for insights and analysis of the medical information industry such as:

• Organizational structure and percentage of HCPs on team
• Top challenges, including practice inconsistencies across global/regional markets
• Increasing contact volumes, with a greater percentage coming from patients
• Success measures, including customer satisfaction and health outcomes
• And more