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June 1, 2017
Telerx, a 35-year leader in multi-channel engagement of consumers, patients, healthcare professionals and enterprise personnel, along with its life sciences division, C3i Healthcare Connections, today announced plans to go to market under the new brand C3i Solutions.
The new brand aligns Telerx and C3i Healthcare Connections under a single name, with a global focus. “Rebranding to C3i Solutions represents an important next step in our exciting future,” said Joel Morse, President. “What isn’t changing is our dedication to our valued clients and our rich 35-year heritage of building and protecting the world’s leading consumer and life sciences brands.”
In coming together under a single brand, the company seeks to better leverage the entire company’s innovative history of high touch, multi-channel customer engagement including exciting innovations such as data analytics, automation, and a new telephony infrastructure. Clients across industries will benefit from C3i Solutions’ global footprint which includes support in 27 languages and 175 countries from 12 operational centers in North America, Europe and Asia.
For more information about C3i Solutions, please visit lifesciencescare.hcltech.com.
About C3i Solutions:
C3i Solutions is a business process outsourcer specializing in global, high-touch consumer, patient and end user engagement. Our network of global contact centers provides unparalleled, 24/7, multi-lingual support to customers in over 175 countries. For the past 35 years, our unique, multi-channel approach and experience in highly regulated industries have made us the partner-of-choice for some of the world’s most trusted brands. With a strategic focus on innovation, we excel at protecting our clients’ brands, while maximizing productivity and cost efficiency. Headquartered in Horsham, PA., C3i Solutions has additional contact centers in Pittston and Wilkes-Barre, PA.; El Paso, Texas; Kings Mountain, N.C.; Morristown, NJ; Hyderabad, India; Sofia and Varna, Bulgaria; Fukuoka, Japan and Dalian, China. For more information, visit C3i Solutions or connect via Facebook, Twitter and LinkedIn.
Media Contact:
Jacqueline Hoover
+1-973 401 4662
jhoover@c3i-inc.com
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
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