Phil Baumann, Social Media Strategist, Presenting at the Pega Customer Engagement Summit

March 1, 2018

The Pega Customer Engagement Summit is taking place on March 1st in Princeton, NJ. The half-day complimentary event brings together business and technical visionaries to discuss how to revolutionize customer engagement and make digital transformation a reality.

Join our Social Media Strategist, Phil Baumann, in his session on How to Leverage the World’s Largest Focus Group: Creating Best-in-Class Customer Experiences with Social Media and AI. He will outline the business values of social media and demonstrate how to build a best-in-class social media operation and what’s the role of AI.

The Experience Matters.

As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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