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The Pega Customer Engagement Summit is taking place on March 1st in Princeton, NJ. The half-day complimentary event brings together business and technical visionaries to discuss how to revolutionize customer engagement and make digital transformation a reality.

Join our Social Media Strategist, Phil Baumann, in his session on How to Leverage the World’s Largest Focus Group: Creating Best-in-Class Customer Experiences with Social Media and AI. He will outline the business values of social media and demonstrate how to build a best-in-class social media operation and what’s the role of AI.