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“Improving the Customer Experience: Top 5 Trends to Watch in the Consumer Products Industry”, by John MacDaniel
May 04, 2016
John MacDaniel, Senior Director, Digital at Telerx talks about the top 5 trends in the CPG industry in Mad Marketer.
Learn how to to improve operational effiency and respond to customer issues in an extremely customer-centric and timely manner by venturing into new and improved communication channels that can extend reach to your customers.
The Experience Matters.
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
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