“Improving the Customer Experience: Top 5 Trends to Watch in the Consumer Products Industry”, by John MacDaniel

May 04, 2016

John MacDaniel, Senior Director, Digital at Telerx talks about the top 5 trends in the CPG industry in Mad Marketer.

Learn how to to improve operational effiency and respond to customer issues in an extremely customer-centric and timely manner by venturing into new and improved communication channels that can extend reach to your customers.

Read the article here.

John MacDaniel, Sr. Director of Digital

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