Congratulations to Pier 1 Imports for Winning the Customer Contact Week Excellence Award for Best in Class Contact Center

June 26, 2018

The Customer Contact Week (CCW) Excellence Awards honor, recognize and promote individuals and teams who have made a commitment to driving superior contact center and customer experience performance.

Our client Pier 1 Imports was recently named Best-in-Class Contact Center at the annual CCW Awards presented in Las Vegas, Nevada. The “Best in Class Contact Center” category awards the center that has a clear service excellence strategy and contributes to the overall organization’s growth and profitability.

We are honored for the opportunity to work closely with Pier 1 to position customer experience as their competitive advantage and contribute to deploying innovative strategies for exceptional service.

Congratulations again on the well-deserved award!

The Experience Matters.

As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.

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