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We are thrilled that TMC, a global, integrated media company, has named C3i Solutions’  Video Email as a 2019 CUSTOMER Product of the Year Award winner.

The 2019 CUSTOMER Product of the Year Award recognizes vendors that are advancing the call center, CRM and teleservices industries one solution at a time. The award highlights products which enable their clients to meet and exceed the expectations of their customers.

Video Email is a powerful way to communicate your brand’s story, explain value proposition and build relationships with consumers.

Creating personalized videos for customer email responses is an extremely effective way to “Surprise and Delight” your customer that may have a critical inquiry. And it’s well worth the effort. We’ve seen a dramatic 29% improvement in cSat scores over the first 6 months of implementing video email. Contact us for more information.