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Evaluation based on completeness of vision and ability to execute

C3i Healthcare Connections, a global leader specializing in the multichannel engagement of patients, healthcare professionals and enterprise personnel, today announced it has been recognized by Gartner, Inc. on the Magic Quadrant for Managed Workplace Services, North America.

Gartner positions 21 providers in the North American managed workplace services (MWS) market according to their execution and strategic vision for the future of MWS. This research helps sourcing and vendor management leaders choose the right provider in a crowded, critical market.

“Gartner defines MWS as a subset of the IT outsourcing (ITO) market. This Magic Quadrant is an evolution of the Magic Quadrant for End-User Outsourcing Services. It reflects significant changes that occurred in the end-user outsourcing (EUO) market in the last three years. Managed workplace services include traditional EUO as well as new digital workplace services to provide cloud-first, automated and integrated support to end users.”

“We believe our positioning in the quadrant confirms that we continue to be a valued and reliable partner of choice for our pharmaceutical and life sciences clients, and feel that we have substantiated ourselves not only as a key player in the marketplace, but as a forward-looking innovator,” says Robert Piwko, executive vice president, sales and account management, C3i Healthcare Connections.  “In an ever-changing climate, we are committed to delivering a customer-centric approach that gives our clients a unique advantage to improve the end user experience, while positively managing costs. This dedication is not limited to our operations in North America — it applies to our services offered around the globe.”

To access the 2017 Gartner Magic Quadrant for Managed Workplace Services, North America, please visit:  Magic Quadrant for Managed Workplace Services, North America.

1 Gartner “Magic Quadrant for Managed Workplace Services, North America” by Daniel Barros, Helen Huntley, Karen A. Hobert, 30 January 2017.

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Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.