HCL Technologies Limited, a leading global IT services company, today announced the acquisition of C3i Solutions, a leader in multi-channel customer engagement services for the life sciences and consumer packaged goods industries, from Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. (known as MSD outside of the US and Canada).
We are honored for the opportunity to work closely with Pier 1 to position customer experience as their competitive advantage and contribute to deploying innovative strategies for exceptional service.
C3i Solutions was recognized for integrating the global consumer support at Pfizer Consumer Health for more than 13 major brands in 32 countries.
Video Email Honored for Exceptional Innovation and Quality
These awards recognize companies that have implemented Avaya customer and workforce engagement solutions to significantly transform their business operations and improve customer service, employee productivity, organizational efficiency.
C3i Solutions, an HCL Technologies company, is a Gold Sponsor of the Veeva Commercial and Medical Summit in Barcelona.
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us