HCL Technologies Limited, a leading global IT services company, today announced the acquisition of C3i Solutions, a leader in multi-channel customer engagement services for the life sciences and consumer packaged goods industries, from Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. (known as MSD outside of the US and Canada).
These awards recognize companies that have implemented Avaya customer and workforce engagement solutions to significantly transform their business operations and improve customer service, employee productivity, organizational efficiency.
Linda Comp, SVP/GM of Telerx’s healthcare business unit is featured in the September edition of Contract Pharma. Her insightful article, regarding the influence of the Affordable Care Act (ACA) on Pharma outsourcing, can be found by clicking here.
Sentrx leaders Michael O'Gorman and Doreen Lechner have been featured in the 2013 PharmaVoice 100 Issue.! This issue recognizes extraordinary leaders, innovators, game changers, researchers, scientists, clinical experts, technologists, patient advocates and mentors.
Telerx, a U.S. based leader in customer care and experience, has launched an expanded Access and Reimbursement (A&R) program as part of its movement into the Virtual Healthcare Solutions (VHS) market.