The Experience Matters. Let us show you why.
Contact us today.
Featured News & Events
news
HCL Technologies Acquires Life Sciences and Consumer Services Provider C3i Solutions
April 5, 2018
HCL Technologies Limited, a leading global IT services company, today announced the acquisition of C3i Solutions, a leader in multi-channel customer engagement services for the life sciences and consumer packaged goods industries, from Merck & Co., Inc., Kenilworth, New Jersey, U.S.A. (known as MSD outside of the US and Canada).
news
Congratulations to Pier 1 Imports for Winning the Customer Contact Week Excellence Award for Best in Class Contact Center
June 26, 2018
We are honored for the opportunity to work closely with Pier 1 to position customer experience as their competitive advantage and contribute to deploying innovative strategies for exceptional service.
news
C3i Solutions and Pfizer Consumer Health Win Bronze Stevie Award in the 2019 Stevie Awards for Sales & Customer Service
February 23, 2019
C3i Solutions was recognized for integrating the global consumer support at Pfizer Consumer Health for more than 13 major brands in 32 countries.
news
C3i Solutions Receives 2019 CUSTOMER Magazine Product of the Year Award
March 20, 2019
Video Email Honored for Exceptional Innovation and Quality
news
C3i Solutions Wins Avaya 2019 Customer Innovation Award
January 23, 2019
These awards recognize companies that have implemented Avaya customer and workforce engagement solutions to significantly transform their business operations and improve customer service, employee productivity, organizational efficiency.
events
Veeva European Commercial and Medical Summit 2019
Start: December 3, 2019
End: December 5, 2019
Barcelona, Spain
End: December 5, 2019
Barcelona, Spain
C3i Solutions, an HCL Technologies company, is a Gold Sponsor of the Veeva Commercial and Medical Summit in Barcelona.
news
Media Coverage: Telerx Announced Planned Acquisition of C3i
May 30, 2014
Telerx President Linda Schellenger was interviewed by Pharmaceutical Commerce.com about our planned acquisition of C3i. According to an article on NJBiz.com, “Telerx is in a buying mood” ContactCenterWorld.com featured the announcement. And there was some regional coverage as well, with the El Paso Times and The Intelligencer.
Read more
news
Telerx Wins a Top 50 Teleservices Agencies Award!
April 24, 2014
Telerx Wins a Top 50 Teleservices Agencies Award from CUSTOMER Magazine! This is the 19th consecutive year that Telerx has made the list of Top 50 Teleservices Agencies. The editors of CUSTOMER have ranked Telerx as a Top 50 Teleservices Agency because they were able to document, through verification letters from their telecommunications carriers, that they are one...
Read more
news
Bart Cobert Recognized by DIA
April 23, 2014
Pharmacovigilance expert, and Telerx blogger, Bart Cobert, has been recognized by the Drug Information Association (DIA) for his ‘thoughtful commentary’ on the DIA’s What Lies Ahead document. Check out the full post on DIA’s Collaborate to Innovation, Official Blog of DIA’s Therapeutic Innovation & Regulatory Science Journal. You can find more drug safety insights from...
Read more
news
Telerx Experts Featured in Western PA Healthcare News
April 01, 2014
Telerx experts featured in latest edition of Western PA Healthcare News! Check out the issue here. Tom Browning, our Director of Corporate Compliance, discusses Safeguarding Patient Data on page 15 and Kevin Connolly, our VP of Healthcare ConneXions, talks about Outsourcing Trends in Life Sciences on page 24.
Read more
news
Preparing for a Successful FDA Inspection
February 05, 2014
Lauren Stewart, Telerx’s Vice President of Quality Standards & Internal Operations, is quoted in this month’s issue of PharmaVoice. She discusses making the importance of a “culture of compliance” in preparing for a successful FDA inspection. Check out the article here: Preparing for a Successful FDA Inspection
Read more
news
John MacDaniel – Omni-Channel Contact Center Article
January 16, 2014
John MacDaniel, Telerx’s Sr. Director Voice of the Customer, wrote an article for the most recent edition of SOCAP’s CRM magazine. Read the full article here.
Read more
news
Telerx Expert Featured in PharmaVoice ACA Article
January 16, 2014
Tom Browning, Telerx’s director of corporate compliance, is featured in this month’s PharmaVoice magazine. Check out the article: ACA: A Data Sharing Perspective
Read more
news
Telerx Achieves EHNAC Healthcare Network Accreditation
November 22, 2013
HNAP accreditation ensures adherence to health data processing standards and compliance with security infrastructure and integrity requirements Horsham, PA, November 14, 2013 – Telerx, a U.S. based leader in consumer care, announced today it has achieved full accreditation with the Healthcare Network Accreditation Program (HNAP) for Electronic Health Networks (EHN) from the Electronic Healthcare Network...
Read more
news
Linda Schellenger Featured in SmartCEO Magazine Leadership Article
October 09, 2013
Telerx President, Linda Schellenger, provided insight into her decision-making process for the August edition of SmartCEO magazine. Check out the article by clicking here.
Read more
news
Linda Schellenger, Telerx President, Featured in The Philadelphia Business Journal
October 09, 2013
Linda Schellenger, Telerx’s president was recently featured in The Philadelphia Business Journal’s CEO File. In the interview, Linda discusses everything from her favorite restaurant to her philosophy in business. To read the full article, please click here.
Read more
The Experience Matters.
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.
Contact Us