In the world of consumer brands, we hear about shifting consumer preferences, the proliferation of new contact channels, and the emergence of mobile as our “first screen.”
To find more about how consumers really feel, Astute Global and C3i Solutions partnered up to survey thousands of consumers about how they prefer to interact with brands, what has changed, and what hasn’t.
We believe that these insights can guide your consumer care strategies going forward.
Start: November 15, 2018
End: November 15, 2018
11:00 am EST
As an industry leader in business process outsourcing, HCL Technologies delivers global, multi-channel engagement solutions. The Experience Matters. Let us show you why.Contact Us