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Read our article in the SOCAP CRM Magazine if you want to know why texting is becoming the consumers’ communication preference. Frank Pettinato, SVP/GM, Consumer ConneXions at Telerx, explains why your brand should offer texting as a customer service channel.

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And don’t forget to visit our booth #207/306 at SOCAP 2016 symposium and find out why the best way to reach your customer is right in the palm of their hands.

For more information visit SOCAP website.