This year’s 7th Annual Pega Collaborative Healthcare Conference will bring together customers, partners and industry experts to discuss current disruptions in healthcare, including:
- The impact of the “digital first healthcare customer”.
- The emergence of artificial intelligence (AI) and robotics as critical components to enable customer journeys that optimize outcomes throughout and across every aspect of healthcare.
- The effects across industries, from Healthcare (Provider & Payer), to Life Sciences, to Insurance (Life, Personal Lines, & Long Term Care), and Public Sector (Federal, State & Local Government).
Join our Social Media Strategist, Phil Baumann, in his breakout session: “Pharma Social Media Customer Care: How to Leverage the World’s Largest Focus Group”. He will outline the business values of social media and demonstrate how to plan, strategize, and implement the processes in order to make sense of the data, and turn it into useful information for decision-making while complying with regulations.
Looking forward to seeing you on Tuesday, October 3rd at 10:30 am EST.