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Pharma’s Practical Next Steps for Social Media
Karen Weber / Oct 21, 2016
What’s Next: Practical Steps for Pharma's Increased Social Media Participation
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Pharma Companies in China Utilize WeChat for Engagement
Wei (Jackie) Gong / Oct 04, 2016
WeChat provides pharma companies a cost-effective, user-friendly platform to deploy mobile applications and engage the public, HCPs and employees.
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Pharma’s Top 4 Social Media Participation Concerns
Karen Weber / Aug 04, 2016
Based on a recent survey, these are the Top 4 Social Media Participation Concerns for the industry.
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Making Sense of Social Media Conversations
Phil Baumann / Apr 15, 2016
Phil highlights the relevance of social media monitoring and engagement in the healthcare industry.
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Digital Strategies for a Proactive Omni-Channel Contact Center
Jackie Hoover / Jan 28, 2016
At CBI’s Bio/Pharma Contact Centers conference, we presented on how social media and digital health can help turn a contact center from re-active to pro-active.
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What Can You Learn From Other Industries?
C3i Solutions / Feb 03, 2015
My role at Telerx provides me the wonderful opportunity to spend time with our clients discussing best practices and service innovations. Our clients are hungry to learn what others are[…]
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Pharma’s Next Step: Tapping into Social Media to Support Critical Initiatives
Phil Baumann / Oct 23, 2014
Increase in social media adoption by both patients and physicians is beginning to catch the attention of market leaders within the pharmaceutical industry. While there is undoubtedly greater interest in[…]
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FDA Webinar on Social Media Guidance
Phil Baumann / Jul 17, 2014
The FDA held a webinar last week regarding their recently-issued Social Media Guidance documents. Though many who registered were unable to access the webinar due to technical difficulties, the presentations[…]
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5 Best Practices for Pharma Social Media
Phil Baumann / Jul 08, 2014
The FDA’s most recent guidance has sparked lots of questions and conversations about how Pharmaceutical companies can effectively use social media. Given the regulatory challenges in social media, here are[…]
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Public Health, Social Media and the Pharmaceutical Industry
C3i Solutions / Jun 20, 2014
2014 has become a blockbuster year for Social Media guidance from the FDA. This week the FDA published draft guidance on the “Do’s and Don’ts” of social media platforms with[…]
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