Best Practice: Improving Veeva CRM Support Resolution Rate

Wei (Jackie) Gong / Nov 20, 2017

How improving your Veeva CRM support resolution rate can lead to increased sales force effectiveness.

The Clinical ‘Connectors’ for Escalation Services

Soniya Patel / Mar 22, 2017

Soniya Patel highlights the importance of medical escalation procedures during a clinical trial.

WeChat as IT Support Channel for Pharma in China

Wei (Jackie) Gong / Feb 23, 2017

Jackie Gong highlights how pharma companies in China are using WeChat as an IT contact center support channel.

What is Community Support?

Stefaan Vanassche / Jun 23, 2016

There is one trend we've seen lately, however, that is innovative: Community Support.

Using Remote Site Monitoring to Enhance Global Clinical Trial Productivity

Carl Vanhaesendonck / Jun 08, 2016

How Remote Site Monitoring can enhance the global productivity — and reduce the costs — of a clinical trial.

WHAT Are You Wearing? The State of Wearable Health Devices

Jackie Hoover / Mar 15, 2016

Last month we rolled out the Red Carpet. Now let’s talk not about WHO we are wearing, but WHAT we are wearing. Namely, wearable health devices.

5 Keys to Choosing the Right Healthcare IT Partner

C3i Solutions / Nov 12, 2014

As I mentioned in my last post, choosing an IT solutions provider is a critical decision for all healthcare leaders in their quest to stay competitive and offer cutting-edge technology.[…]

How Are Tech Innovations Improving the Healthcare Industry?

C3i Solutions / Oct 13, 2014

We live in a world where every aspect of our life is fueled by technology, and the healthcare industry is no exception. Technological innovations have transformed the way patients, caregivers,[…]